Privacy Policy with Cancellation & Refund Policy
Last updated on 08-04-2026 12:36:28
ASHRAY PATHOLOGY LABORATORY COLLECTION CENTER believes in helping its
customers
as far as possible, and has therefore a liberal cancellation policy. Under this policy:
-
•
Cancellations will be considered only if the request is made immediately after
placing the order.
However, the cancellation request may not be entertained if the orders have been
communicated to the
vendors/merchants and they have initiated the process of shipping them.
-
•
ASHRAY PATHOLOGY LABORATORY COLLECTION CENTER does not accept
cancellation
requests for perishable items like flowers, eatables etc. However,
refund/replacement can be made if the
customer establishes that the quality of product delivered is not good.
-
•
In case of receipt of damaged or defective items please report the same to our
Customer Service team.
The request will, however, be entertained once the merchant has checked and
determined the same at his
own end. This should be reported within 15 Days days of receipt of
the products. In case you feel that the
product received is not as shown on the site or as per your expectations, you must
bring it to the notice of
our customer service within 15 Days days of receiving the product.
The Customer Service Team after
looking into your complaint will take an appropriate decision.
-
•
In case of complaints regarding products that come with a warranty from
manufacturers, please refer
the issue to them. In case of any Refunds approved by the ASHRAY PATHOLOGY
LABORATORY
COLLECTION CENTER, it’ll take 16-30 Days days for the
refund to be processed to the end customer.